Sample Application

1. Run Sync-Server

First of all, make sure that the Sync Server is alive and the inbound port is open.

2. Open Agent page

First, you need to open the agent page on the desktop. You can use HTML5 or ActiveX viewer on the desktop, However, please note that the ActiveX viewer only works with the IE browser.

  • HTML5 viewer with any browser

    agent-html.html

  • Enter the client User ID and click the Connect button.

  • When the connection is successful, it should be in listening status.

3. Open Client page

Open the client page with a desktop or mobile browser. You can use:

  • HTML5 viewer with a desktop or mobile browser.

    client-html.html

  • Enter the same client User ID and click the Connect button.

  • When the connection is successful, it should be in listening status.

4. Start Synchronization

The agent user clicks the Start Sync button and then the same form will be shown to both the agent and client viewer.

Agent menus

Button

Description

Connect

Join the chat room

Start Sync

Open forms on both agent and client viewers and start synchronization

Enable Input

Allow the client to enter data

Disable Input

Disallow the client to enter data

Submit

In this example, show the input data in JSON and save the form as a PDF on the client.

You will need to send the data and PDF back to the server in real situations.

Stop Sync

Close the viewer on the client

Disconnect

Leave the chat room

5. Help the client user fill out forms

Guide mode

  • Focusing on the target component

  • Activating the target component

    • OZ Mobile App client: All component types will be activated

    • Browser client: SignPad will be activated

Comment mode

  • Set background-color of the target component

  • Draw shapes on the forms with the Pen or Highlighter

Hand Mode

  • Allow the agent user to enter data

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