Sample Application
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First of all, make sure that the Sync Server is alive and the inbound port is open.
First, you need to open the agent page on the desktop. You can use HTML5 or ActiveX viewer on the desktop, However, please note that the ActiveX viewer only works with the IE browser.
HTML5 viewer with any browser
Enter the client User ID and click the Connect button.
When the connection is successful, it should be in listening status.
Open the client page with a desktop or mobile browser. You can use:
HTML5 viewer with a desktop or mobile browser.
Enter the same client User ID and click the Connect button.
When the connection is successful, it should be in listening status.
The agent user clicks the Start Sync button and then the same form will be shown to both the agent and client viewer.
Button
Description
Connect
Join the chat room
Start Sync
Open forms on both agent and client viewers and start synchronization
Enable Input
Allow the client to enter data
Disable Input
Disallow the client to enter data
Submit
In this example, show the input data in JSON and save the form as a PDF on the client.
You will need to send the data and PDF back to the server in real situations.
Stop Sync
Close the viewer on the client
Disconnect
Leave the chat room
Focusing on the target component
Activating the target component
OZ Mobile App client: All component types will be activated
Browser client: SignPad will be activated
Set background-color of the target component
Draw shapes on the forms with the Pen or Highlighter
Allow the agent user to enter data